Privacy Policy
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Privacy Policy At Makine A.Ş., we attach great importance to the privacy and security of the personal data of our customers, business partners, employees, and visitors. This privacy policy outlines our fundamental principles regarding the collection, use, protection, and sharing of personal data in accordance with applicable legal regulations and international standards.
1. Data Controller Information
The data controller under this privacy policy is:
Platfon Machine Inc.
- Address: Fevzi Çakmak Mah. Büsan Organized Industrial Site, Kosgeb Cad. No:2 42050 Konya / Turkey
- Phone: 0 332 346 43 66
- Email: info@platfon.com
- Website: platfon.com
2. Scope and Application
This policy covers users who visit our website, customers who use our products and services, our suppliers, job applicants, and business partners. All our data processing activities are conducted in accordance with the Personal Data Protection Law No. 6698 (KVKK) and relevant international regulations (e.g., GDPR).
3. Personal Data Collected
As part of our activities, the following types of personal data may be collected:
- Identity information (Name, surname, Turkish ID number, etc.)
- Contact information (Phone number, email address, postal address, etc.)
- Professional information (Position, work experience, educational background, etc.)
- Technical data (Cookies, IP address, session information, etc.)
- Service usage information (Requests, offers, post-sales support information, etc.)
4. Methods of Collecting Personal Data
Personal data is collected through information provided directly by you, our website, email, phone calls, field visits, social media channels, technical service records, and other digital/physical means.
5. Data Processing Purposes
The collected data is processed for the purposes of:
- Providing and improving our services
- Providing pre- and post-sales support
- Increasing customer satisfaction
- Conducting R&D activities
- Fulfilling our legal obligations
- Ensuring corporate communication
6. Data Retention Period
Personal data is stored for the period appropriate to the purpose of processing and, at the end of this period, is deleted, destroyed, or anonymized, except where required by legal obligations.
7. Sharing Data with Third Parties
Your personal data may only be shared with third parties in the following circumstances:
- When required by legal obligations with authorized institutions and organizations
- With suppliers and business partners when necessary for the provision of services
- Based on your explicit consent, when sharing for specific purposes
- All sharing is conducted in accordance with data security principles.
8. Data Security
To ensure data security;
- Technical and administrative measures are taken against unauthorized access,
- Our personnel receive regular information security and confidentiality training,
- Our information systems are protected with up-to-date and secure infrastructure.
9. Your Rights
- Under Article 11 of the KVKK, data subjects have the following rights:
- To learn whether their personal data has been processed,
- To request information about the processing if it has been processed,
- To learn whether it has been used for its intended purpose,
- To know the third parties to whom it has been transferred within or outside the country,
- To request the correction of incomplete or incorrect data,
- Request their deletion or destruction in accordance with the KVKK,
- Object to their analysis through automated systems.
- These requests can be submitted to info@platfon.com
10. Policy Updates
This privacy policy may be updated from time to time in accordance with applicable laws and company policies. Updates will be announced to the public via our website.
